Overview 

Our strategies often focus on outcomes, but not on the people who carry them out. If our strategic plans don’t take into account the emotional realities, lived experiences and needs of those implementing or impacted by them ( whether staff, leaders or communities) then the strategy itself isn’t whole, or strategic, because it doesn't factor in the hidden labour of managing emotion, exhaustion and conflict sits beneath every plan, and is often the downfall of any strategy. 

Our approach reframes strategy as a process that honours the humans doing the work and receiving the support. We help organisations and charities align around values, purpose and care, building and implementing strategies that hold both structure and humanity. 

Trauma informed strategy helps organisations build care, safety and sustainability into how they work, not just what they deliver. It’s about creating the conditions for people and systems to function well, especially during periods of transition, crisis or growth. Our work supports teams to align around purpose while reducing burnout and harm. 

Our services include:

Organisational Realignment

1. Strategic reviews to reconnect teams with purpose, values and direction 

2. Role and responsibility clarity across teams and leadership 

3. Decision-making frameworks that fit how your organisation works 

Crisis Response & Recovery

1. Short-term stabilising support during conflict, burnout or rupture 

2. Proportionate response and repair plans with clear steps and ownership 

3. Guided leadership sessions to rebuild trust and restore stability 

Growth & Transition Planning 

1. Planning for scaling, refocus or leadership transitions 

2. Pacing and resourcing plans that match capacity 

3. Shared principles, team rhythms and onboarding foundations for new phases 

Policy & Practice Integration 

1. Reviews of strategies, policies and communications for coherence and fit 

2. Practical frameworks for everyday decision-making and staff we 

3. Learning and reflection processes that feed back into practice 

Overview

Too often, research and evaluation processes extract data rather than build understanding. The pressure is real in the social justice space, deadlines, timelines, funders and more. Without realising it we build research and evaluation practices from templates or those that exist in the corporate space where numbers are king. The problem is that it translates into our sector in a way that  speaks about people instead of with them, and relies on numbers that don’t tell the whole story. The hidden cost is mistrust, fatigue and learning that doesn't change anything or reaches the people who need it.

We approach research and evaluation as storytelling with integrity. The work should reflect your values as an organisation, honour the humanity of those most impacted, and generate insight that feels true in both data and lived experience. Our role is to design collaborative, ethical and useful processes that build learning from the inside out. The result is practice that improves, accountability that strengthens, and decisions that are clearer and more grounded.

our services include:

Service and Programme Evaluation

1. Clarifying intended impact and practical outcomes

2. Reviewing delivery against aims and participant experience

3. Light, mixed-method data collection that fits capacity

Impact Reporting and Indicators

1. Impact report planning and drafting with your voice and values

2. Indicators that serve internal learning before funder needs

3. Simple tools for tracking progress over time

Staff Development and Capacity Analysis

1. Role and skills mapping across teams

2. Capacity and workload reviews linked to service aims

3. Targeted development plans & practical recommendations that match current resources

Feedback Processes

1. 360 feedback for leaders and teams with clear scopes and consent

2. Peer feedback models that are safe, structured and useful

3. Follow-up checks to see what changed and what needs attention

Overview

Many organisations grow and adapt faster than their internal systems can keep up. Values evolve, staff teams expand, and the work becomes more complex, but the structures that hold everything together often lag behind. Without clear systems and shared ways of working, good intentions can turn into confusion, duplication or burnout.

Organisational development is about building the scaffolding that lets purpose and people thrive. It’s the quiet, steady work of aligning leadership, roles, communication and culture so that teams feel supported rather than stretched. When these foundations are in place, decision-making becomes clearer, accountability feels shared, and the organisation can respond to change with more confidence and less chaos.

Our role is to work alongside leadership and teams to make practical improvements that strengthen stability without adding unnecessary layers. We help organisations turn their values into structures that work, creating environments where people, systems and strategy move together, not apart.

Our services include:

Leadership and Team Alignment

1. Leadership support to clarify roles, responsibilities and decision-making authority

2. Alignment sessions to connect teams around shared goals and working principles

3. Development plans to strengthen communication, trust and collaboration

Structures and Systems

1. Review of current governance, planning and accountability structures

2. Co-design of fit-for-purpose systems that match scale, values and capacity

3. Clear frameworks for meetings, decision-making and communication

Culture and Capability

1. Support to translate organisational values into day-to-day practice

2. Leadership and management development, including supervision and feedback skills

3. Team development processes that build cohesion, resilience and wellbeing

Change and Growth Planning

1. Planning for restructuring, scaling or leadership transition

2. Scenario planning to identify risks, capacity gaps and resource needs

3. Step-by-step implementation support to embed sustainable change

Overview
In our sector, we have to move fast. The political and socioeconomic landscape means priorities often shift, and curveballs are part and parcel of the work. The pace of delivery leaves little space to pause, reflect or make sense of what’s really happening. Without that space, strategy often becomes reactive and fragmented. We conflate motion with movement and, metaphorically, can end up like a dog chasing its tail.

Organisations need protected time to step out of the day-to-day and reflect on their work without being in it. Space to talk honestly about dynamics, impact, direction and tension. These moments of reflection are not a luxury; they are what keep the work coherent and human. Without them, tension builds, clarity fades and confusion takes hold, often leaving teams in a space of conflict and frustration. Our facilitation creates that structure and breathing room. It helps prevent the build-up of pressure and supports teams to slow down, surface what matters, and find clarity together. The result is a stronger shared understanding, renewed energy and practical next steps that everyone can own. Whether you are planning away days, team retreats or getaways, we can help you design the environment and process to make the most of those valuable moments.

Our services include

Team Reflection Sessions

1. Structured sessions for teams to step back, reflect and make sense of their work

2. Facilitation that supports honest discussion and collective learning

3. Simple summaries and recommendations to help insights turn into action

Strategy and Planning Days

1. Design and facilitation of sessions that combine reflection with practical decision-making

2. Tools to help teams prioritise, plan and resource their next steps

3. Clear outputs to ensure momentum continues after the session

Conflict Resolution

1. Guided sessions to address tension and rebuild trust within teams or partnerships

2. Support to clarify expectations and strengthen working relationships

3. Proportionate follow-up to embed agreements and sustain alignment

Training

1. Conflict resolution training tailored to your context and roles

2. Trauma responsive practice training for leaders and staff

3. Soft skills development including communication, facilitation and feedback skills